Acceptable Use Policy (AUP)

Last updated: November 2025

This Acceptable Use Policy (“Policy”) sets out the rules and restrictions for using the services provided by VuboServices Ltd. (“Vubo”, “we”, “us”, “our”) through https://vuboservices.uk (the “Service”).

By using our platform, you agree to comply with this Policy, our Terms of Service, and all applicable laws and regulations.

1. Purpose

This Policy is designed to protect our users, our systems, and the wider internet community from misuse. It ensures that VuboServices is used responsibly, securely, and in a lawful manner.

2. Prohibited Activities

When using VuboServices, you must not:

A. Illegal or Harmful Use

Engage in or promote any illegal activity, including fraud, money laundering, or identity theft.
Distribute, share, or store material that is abusive, threatening, obscene, defamatory, or discriminatory.
Upload, share, or distribute any content that infringes another party’s intellectual property rights.
Use the platform to harass, stalk, exploit, or harm others.
Attempt to defraud users or manipulate billing, promotions, or trials.

B. Security Violations

Attempt to gain unauthorized access to any system, account, network, or data.
Interfere with or disrupt the Service or its servers, including DDoS attacks, viruses, or malware.
Test or scan the security of the Service without written authorization.
Reverse-engineer, decompile, or tamper with the platform’s code or data.

C. Misuse of Platform Features

Send spam, phishing messages, or unsolicited advertising.
Create or distribute deceptive or misleading content.
Misuse integrations or APIs to extract or resell data.
Circumvent usage limits, quotas, or billing systems.
Re-sell or lease the Service without written permission.

D. Data and Privacy Violations

Collect or process personal data without user consent or legal basis.
Violate any applicable data protection laws, including GDPR, UK Data Protection Act, or CCPA.
Upload or share sensitive personal data (e.g., health, financial, or government ID information) unless required and properly protected.

3. System and Network Security

You are responsible for maintaining the security of your login credentials and account.
If you become aware of unauthorized access or activity on your account, notify us immediately at security@vuboservices.uk or contact@vuboservices.uk.

We actively monitor for suspicious behavior and may suspend or terminate accounts involved in abuse.

4. Enforcement

Violations of this Policy may result in:

Immediate suspension or termination of your account.
Removal of content deemed unlawful or in violation of these rules.
Reporting of illegal activities to authorities or regulators.
Legal action to recover damages or enforce compliance.

We reserve the right to determine, at our discretion, whether any activity violates this Policy.

5. Reporting Violations

If you believe someone is violating this Policy, please report it to:
📧 abuse@vuboservices.uk
Include as much detail as possible (user, activity, date, and any supporting evidence).

We will review all reports confidentially and take appropriate action.

6. Changes to This Policy

We may update this Policy from time to time.
Any material changes will be reflected on this page and, where appropriate, notified to users by email or in-app message.
Continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

7. Contact Us

If you have any questions about this Acceptable Use Policy, please contact us:

VuboServices Ltd.
📍 London, United Kingdom
📧 contact@vuboservices.uk
📞 +44 7848 145231
🌐 https://vuboservices.uk